There are two pieces of software that should require serious evaluation because they concentrate on qualitative as opposed to quantitative research: Atlas TI (http://www.atlasti.com/ )
Atlas ti is software for qualitative data analysis, management and model building
and Cognitive Edge Sensemaker (http://www.sensemaker-suite.com/ )
The Cognitive Edge SenseMaker Software Suite, fully integrated with a coherent body of formal methods, is the outcome of several years of research into human-based organizational complexity, sensemaking, decision-making, knowledge sharing and narrative by Cognitive Edge.
It provides a natural and intuitive approach to gaining multiple perspectives and new insights into complex problems that have hitherto proved intractable for both strategic management methods and software.